Privacy Policy

1. Introduction

Sygnal One ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, company name, job title)
• Contact information when you reach out to us
• Logistics and transport data you upload to the platform
• Usage data and analytics about how you interact with our services
• Communications and correspondence with our support team

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and analyse your logistics data
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyse trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities

4. Data Storage and Security

Your data is hosted on Amazon Web Services (AWS) infrastructure. We implement appropriate technical and organisational measures to protect your personal data, including:

• Encryption of data at rest and in transit
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who assist in our operations
• To comply with legal obligations
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets
• With your consent or at your direction

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access your personal data
• The right to rectify inaccurate data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing

To exercise any of these rights, please contact us using the information provided below.

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect and track information about your activity on our platform. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Contact Us